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SC Admin Task Panel
Task Bar Task Subject Add Note Additional Information Extra Action

Task Bar

New Task: Add a new task

Task List: Back to Task List

Refresh: Refresh the task page.

Close: Close the task.

Delete: Delete the task.

Clone: Clone the task.

Credentials: Show sensitive information saved by the user.

Copy URL: Copy the Task URL

Task Subject

Manager and assigned staff are able to edit the task subject.

Add Note

Manager and assigned staff are able to add notes that are not visible by the user.

Additional Information

Manager and assigned staff are able to edit the following fields.

Status: Show the status, category and priority of the task

Raised by: Show the information of the user such as tasks created by the user, user groups etc.

Assign Staff: Show the staff assigned to this task.

Ticket Fields: Show the extra form field information.

Staff Only Fields: Show the information that only visible by staff. Staff Only Fields have to be added in Custom Fields and will be editable in Task Panel.

Recipients: Show/edit additional recipients.

Bio: Biographical information of the user in their profile.

Extra Action

1) Show the Thread Information

2) Create new task from the thread

3) Edit the thread

4) Delete the thread